- PMBOK methodology in contexts of matrix and AGILE development
- Complete project life cycle, from draft study to post mortem:
- Project charter, define success criteria,
- Resource planning and timelines,
- Organize and track meetings,
- Communicate the status of project,
- Control costs and quality of deliverable,
- Risk assessment
- Full implementation cycle:
- Defining requirements
- Write the specifications
- RFPs, evaluating responses, negotiation
- Track changes
- User certification and quality assurance
- Training, implementing systems
- Monitoring after implantation
- Establish a vision supported by a project mission
- Identify and confirm business requirements
- Systems integration, in-house development, "software as a service"
- Plan and negotiate budgets
- Client Management relations with the business community
- Main contact with users
- Worked with high management and clerical users
- Facilitate communication and collaboration between users and IT technicians
- IT staff management
- Team leadership and coaching
- Staff management in a context of rationalization
- Hiring and evaluating staff
- Management of IT suppliers
- IT Director plan
- Supply chain and retail space management
- Loyalty, business intelligence, banking, debit / credit card, budgeting and others
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